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FAQ

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How does SVC’s Large Decision Model (LDM) work?

SVC’s Large Decision Model (LDM) is an AI-powered system that integrates various aspects of E-commerce operations, such as pricing, procurement, advertising, and listing optimization. It uses proprietary data collected from over 14 million products daily to make intelligent, data-driven decisions. The LDM improves profitability, reduces costs, and enhances scalability by optimizing every stage of the product lifecycle, from procurement to final sale.

How does SVC’s AI model differ from other marketplace accelerators or tools?

SVC’s AI model is built to be end-to-end and fully vertically integrated, unlike many competitors who rely on third-party solutions. This means that our AI can seamlessly manage everything from pricing and procurement to listing content and advertising in a single cohesive platform. This integration not only reduces operational inefficiencies but also allows us to continuously optimize every aspect of the marketplace strategy in real-time, leading to better profitability and scalability for brands.

What kind of results can we expect from using SVC’s AI-driven solutions?

Brands that have partnered with SVC have seen significant improvements, including a 2-5% bump in sales due to better demand forecasting, optimized pricing, and enhanced listing content. Our AI-driven generative product launch workflow has taken products from less than 10 sales per month to over 100 sales per month at a higher price point. These results stem from our ability to optimize every stage of the e-commerce process, from procurement to customer engagement.

How does SVC handle data security and compliance, especially when dealing with sensitive business information?

Data security is a top priority for SVC. We employ industry-standard encryption methods and follow stringent compliance protocols to protect all business data. Our systems are designed with robust security measures to ensure that sensitive information is protected both in transit and at rest. Additionally, we are fully compliant with data protection regulations, ensuring that all client data is handled with the utmost care and privacy.

What is the cost structure for using SVC’s services?

SVC offers a flexible pricing model that includes both inventory-based solutions and service-based solutions, which is around 3k a month. We also offer a SaaS model for our Large Decision Model at $5K per month, which is ideal for brands looking to leverage our AI capabilities without committing to inventory management.

What kind of support does SVC offer to brands using its platform?

SVC provides comprehensive support to brands, including dedicated account managers, 24/7 customer service, and access to our team of AI and E-commerce experts. We work closely with our clients to ensure they get the most out of our platform, from initial onboarding to ongoing optimization.

What marketplaces does SVC currently support, and are there plans to expand?

SVC is currently focused on optimizing operations for Amazon, and support operations on Walmart, Ebay, and Tiktok, but is actively expanding to other major marketplaces, including Temu, and JD (China). Our platform is designed to be scalable across multiple marketplaces, allowing brands to establish a strong presence wherever their customers shop.

How does SVC ensure that its AI models remain up-to-date with market trends?

Our AI models are continuously trained on real-time data from millions of products and transactions across various marketplaces. We also incorporate market statistics, benchmarks, and business telemetry data to refine our models and ensure they remain aligned with current market trends. This allows us to provide accurate and actionable insights that reflect the latest developments in the E-commerce landscape.

What kind of ROI can we expect from partnering with SVC?

Brands partnering with SVC can expect a strong return on investment driven by increased sales, improved operational efficiency, and enhanced profitability. Our platform has been proven to increase contribution margins, reduce the cash conversion cycle, and optimize inventory management, all of which contribute to a higher overall ROI. Additionally, our AI-driven insights help brands make smarter decisions that lead to sustainable, long-term growth.

Can SVC help with international expansion?

Yes, SVC’s platform is designed to support brands in their international expansion efforts. Our AI-driven tools can help you navigate the complexities of selling in different markets, from optimizing listings for local languages to adjusting pricing strategies based on regional demand. We also offer insights into international supply chains and procurement to ensure that your global operations are as efficient as possible. We are currently in China and are planning to expand to the Chinese market, including JD, PDD, and Alibaba.

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